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Printing

Useful tips & tricks on using our business printers and solving potential issues.

  • How do I connect to the printer? (Windows)

    Wow....this one is complicated! We need your patience and all your skills for following instructions step-by-step. Once you complete those instructions, the use of the printing is super duper easy.  S...

  • How do I connect to the printer? (Mac)

    Upon your arrival, you have received a username and password for your printing account. Be sure to find those, as you'll need them for the installation. Mac OS (Sierra / 10.12 and beyond) First thing'...

  • How do I connect to the printer? (Linux)

    Upon your arrival, you have received a username and password for your printing account. Be sure to find those, as you'll need them for the installation. Decompress the driver in a folder of your choic...

  • How much does printing cost?

    Black & White A4 - 0.10 BGN Black & White A3 - 0.20 BGN Color A3 - 0.20 BGN Color A4 - 0.40 BGN...

  • Get additional printing credits

    To request additional printing credits submit a support ticket or ping the Floor Manager on your floor and tell us how much credits you'd like us to add. The credits cost will be charged on your next ...

  • Can I bring my own printer?

    Why would you? We have super duper mega functional business printers on every floor + we take care of their maintenance and consumables....

  • How do I cancel a print job?

    You can cancel a print job straight from your computer: Log in to the printing system with your username and password.  Go to the REPORTS menu. Choose the document that you want to cancel. Select Canc...

  • What do I do if the printer is out of paper?

    There are boxes with A4 paper next to each printer. Just open the box, get some paper and fill in the paper tray....

  • How do I scan a document?

    That's pretty simple. All you have to do is: Go to the printer. Scan your access control card. Place your document on the tray. On the printer screen, select the SafeQ Scan option. Press the big START...

  • How will I receive my scanned document?

    Your scanned document will be automatically sent to the email address used to register your printing account....