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I lost my access control card. What do I do?

Report the lost card to a Floor Manager or submit a ticket as soon as possible, so that we can block the access permissions on the card and prevent any unauthorized access. Once that's done, we'll issue you a new card.

Note: There's a 20 BGN fee for losing your access card and issuing you a new one.

Warning: You are liable for any incidents that may result in case your lost card is used by an unauthorized party to gain access to Puzl.

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  1. Alex Tokmakchiev

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